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8/27/2020
Sue Duchek, broker and owner of Pickett Fence Realty, turned the reluctance and anxiety I felt about having to use a realtor into gratitude and completely positive feelings about my first time doing so. I had unenthusiastically decided that I would need the help of a realtor to sell a condo I had lived in and owned for 30 years, because I was then living 140 miles away. I was unenthusiastic and reluctant because I am an independent and DIY kind of guy.
Nevertheless, my wife and I interviewed several realtors in the Arlington Heights area. We knew in ten minutes we had a match when we met Sue. What impressed us was her calm, mature, friendly, thoughtful, humble and relatable demeanor and the fact that she did not push herself on us despite what we later learned were her manifest qualifications and experience.
My point is, Sue is the real deal as a person and you will love working with her. She will tell it like it is and you’ll want to hear it. For me, Sue has a great deal of personal credibility and earned my trust early with her nuanced thinking and analysis. She also has a lively sense of humor which, believe me, can serve anyone well in this sometimes fraught and emotional undertaking of real estate sales.
Sue guided me through a minefield of difficult decisions in the worst months of the Covid-19 crisis in the spring and summer of 2020. Then she rationally and sympathetically helped me keep the faith through the disappointment of losing two early sales (for reasons beyond our control or influence) until we finally “got our plane on the ground and to the terminal”, as our lawyer, Collin Gilbert of Palatine, put it. He was recommended by Sue and turned out to be a great choice. I recommend him as well for his hard work, communications skills and wise advice.
I felt that Sue was in the game – my game – with both her head and her heart from the start. I would unconditionally recommend her to anyone seeking a delightful partner and an experienced guide in their real estate journey. If you call her, say “hey” from me. (Bill G – Arlington Heights)
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Thank you SUE!!! We love our new home and you made it happen. (Tim L)
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Not only does Picket Fence Realty have the best signs – they have the most committed agents. Sue was on top of every detail. Her knowledge of the Arlington Heights market is unbelievable. (Sean H)
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If you are selling in Arlington Heights OR buying in Arlington Heights, Sue should be your ONLY call. Best insight to the entire process – knows this town like the back of her hand. She was fun to work with but she always went the extra mile. Thanks Sue!!! (Diane H)
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Sue Duchek is fantastic! I honestly cannot say enough wonderful things about her. Sue listened to our needs and issues and really offered great advice. I felt like she always made herself available to us and made us feel like selling our house was her number one priority. I would recommend Sue to anyone looking in the Mount Prospect/Arlington Heights area. She is extremely knowledgeable and has a great network. (Sara W)
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Thank you Sue – You have made our move seamless and stress free (other than trying to pack up all our STUFF which was not your fault) You were extremely knowledgeable, friendly and easy to work with. We would have loved to work with your team on our purchase, but we moved out of state. Highly, highly, highly recommend!! (Jen & Tom P)
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These are the nicest and most genuine people you’ll ever do business with. Clearly, Picket Fence Realty isn’t a real estate mogul but if you’re looking for a Boutique Realtor that will really focus on showing you the best customer service in the industry, this is your Realtor. There isn’t a team of people that will treat you better than they do. They run their business off of their reputation for being the best and most caring Realty company in the area, and I can vouch for that after working with their team through a difficult situation. They have really proven their expertise after years of success and I would recommend them to any one looking for a quality Realtor. (Carl J)
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Sue worked with me the whole way through my process and made me feel very comfortable during what could have been a stressful time for buying our first home. (Jane D)
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Sue- Thank you for your excellent customer service, advice and assistance from the very first day we met (a mere 24 days ago might I add). We definitely will be delighted to share your contact information with anyone we know needing a realtor in the NW Suburbs. (Peggy D)
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Sue is the epitome of the professional Real Estate Broker and business owner. Not only did she grow the business with her husband Paul from the ground up, while raising a family, but she has been a consistent top 1% producer grossing over $162 million in sales. As a lifelong resident of Arlington Heights, she is perfectly suited to offer her clients a unique viewpoint and personalized input into the process of buying or selling a home. Sues background as a licensed Real Estate Appraiser for 20+ years before starting Picket Fence Realty, affords a very specialized valuation process that is critical to insure your equity is always protected. Sue will be the first to say, she absolutely loves what she does – and it shows. (Tom S)